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Privacy Policy

Please review the following terms and conditions concerning your use of our website.

 

This Privacy Policy governs the manner in which Peak Physio collects, uses, maintains, and discloses information collected from users (each, a “User”) of the www.peakphysio.co.nz website (“Site”). This privacy policy applies to the Site and all products and services offered by Peak Physio.

 

Personal identification information

We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our site, register on the site, book an appointment, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and medical information relevant to physiotherapy treatments.

 

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities, such as booking appointments or accessing certain information.

 

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

 

Web browser cookies

Our Site may use “cookies” to enhance the User experience. Users’ web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

 

How we use collected information

Peak Physio collects and uses Users’ personal information for the following purposes:

  • To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.

  • To personalise user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

  • To process transactions: We may use the information Users provide about themselves when booking an appointment only to provide service to that booking. We do not share this information with outside parties except to the extent necessary to provide the service.

  • To send periodic emails: The email address Users provide for booking will only be used to send them information and updates pertaining to their booking. It may also be used to respond to their inquiries, and/or other requests or questions. If Users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or Users may contact us via our Site.

 

How we protect your information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

 

Sensitive and private data exchange between the Site and its Users happens over an SSL-secured communication channel and is encrypted and protected with digital signatures.

 

This website is hosted by Wix. Wix collects personal data when you visit this website, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

 

Wix needs the data to run this website, and to protect and improve its platform and services. Wix analyzes the data in a de-personalised form.

 

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

 

We share this information with Wix, our website analytics provider, to learn about site traffic and activity.

 

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit About the cookies Wix uses.

 

These functional and required cookies are always used, which allow Wix, our hosting platform, to securely serve this website to you.

 

These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.

 

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

 

Changes to this privacy policy

Peak Physio has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. 

 

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

 

Peak Physio Limited

info@peakphysio.co.nz

www.peakphysio.co.nz

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